Carnival Cruise Lines, an Open Letter
This is an open letter to Gerry Cahill, the CEO, and John Heald, Senior Cruise Director, for Carnival Cruise Lines.
Yvette, my wonderful wife of almost 15 years, and I are getting ready to embark on our 8th Carnival cruise. However, unless Carnival Cruise Line corrects some, in my opinion, very basic issues, there may not be a 10th, 15th or 20th Carnival cruise.
Something in the Water
It doesn’t matter how many times I think about visiting the gym while on the cruise, it seems that I gain a little weight. I am almost positive that Carnival puts something in the water that causes me to gain a little weight. I can assure you it’s not my fault. I am careful at the breakfast buffet, morning brunch, lunch buffet, afternoon snack, multiple course dinner, 24 hour pizzeria, and free room service. So I know it’s not me. It must be something that Carnival puts in the water that causes me to gain a little weight every cruise.
Room Service, To the Extreme
Yvette and I have stayed in several hotels and even a resort. Carnival’s habit of cleaning your room twice a day is taking it to the extreme. I am used to someone coming in and cleaning our room once a day. But the twice a day service that we get on Carnival Cruise Lines is just downright excessive. The pair of dirty socks on our bedroom floor has not moved for two days. But if we had been on a Carnival Cruise ship, they would have magically been transported somewhere.
Rumpy Pumpy, Lack Thereof
One of Yvette’s chief complaints with any of our cruises is the lack of let’s say marital relations. It seems that with all of the onboard activities and shore excursions that I am often too exhausted to do anything but sleep in our cabin. This is certainly having some impact to our marital bliss. Here we go on a wonderful cruise and then . . . nothing. Carnival really needs to look at cutting back on the fun activities so I have some energy left at night, when it counts.
Tuck In Service
I hear that on some other major cruise lines, which I will not mention here, have an option to have your children tucked in at night by some costumed character. Where is this service for adults on Carnival Cruise Lines? Having visited the bridge on a Behind the Fun tour in December 2010, I know that there are some handsome Italian officers available to tuck in my wife at night. While they are tucking in my wife, why can’t I get one of those showgirls to tuck me in? A tuck-in service would go a long way to compete with those other lines.
So, Gerry Cahill and John Heald, if you expect us to book our 10th, 15th or 20th cruises, you need to correct these very basic issues with your service
